Effective Date: June 11, 2026

Story House Designs ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or using our services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

• Name
• Email address
• Phone number
• Mailing address
• Project details and design preferences
• Information submitted through contact forms, consultation requests, scheduling tools, questionnaires, and client communications

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies

We may use your information to:

• Respond to inquiries
• Schedule consultations and appointments
• Provide interior design services
• Manage client projects
• Process invoices and payments
• Communicate project updates
• Improve our website and services
• Comply with legal obligations
• Send marketing communications when consent has been provided

By providing your mobile phone number through our website, contact forms, consultation requests, scheduling tools, or other communication channels, you consent to receive text messages from Story House Designs regarding:

• Appointment scheduling and reminders
• Consultation confirmations
• Project updates
• Customer service communications
• Service-related notifications
• Marketing and promotional communications, when consent has been provided

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications unless you provide new consent.

For assistance, reply HELP or contact us directly using the information provided below.

Consent to receive text messages is not a condition of purchase.

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist us in operating our business, including:

• Website hosting providers
• Scheduling software providers
• Payment processors
• Email marketing platforms
• Client management systems
• SMS messaging providers

These service providers are only authorized to use information as necessary to perform services on our behalf.

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties except vendors and service providers necessary to support messaging services.

We may disclose information when required by law or when necessary to protect our rights, property, or safety.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Understand visitor behavior
• Improve marketing efforts

You may disable cookies through your browser settings; however, some website features may not function properly.

We retain personal information only as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove it.

Depending on applicable laws, you may have rights regarding your personal information, including:

• The right to access your information
• The right to request corrections
• The right to request deletion of personal information
• The right to opt out of marketing communications

To exercise any applicable rights, please contact us using the information below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Story House Designs

Website: https://storyhousedesigns.com

Email: sarah@storyhousedesigns.com 

Phone: (313) 251-0088

By submitting your phone number through our website forms, you agree to receive communications from Story House Designs. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. Mobile information will not be shared with third parties for marketing or promotional purposes.